Workplace Violence Presentation-Outline
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At ASC, a professional will come out and talk to you about
workplace violence. We will show your employees how to
recognize the warning signs of possible violent behavior, as
well as how to diffuse potentially dangerous situations. One
out of every 6 violent crimes occur in the workplace. While
workplace violence grabs the headlines, it is interesting to
note that homicide is the second leading cause of death on
the job and the number one killer of women in the workplace.
No organization, regardless of size or type of business, is
immune from workplace violence.
THE OUTLINE
WORKPLACE VIOLENCE TRAINING AND PREVENTION
By the end of the presentation, you will be able to:
1. Define Workplace Violence
a. What is workplace aggression-emotional toll
b. The types of workplace violence
c. Examples of workplace violence
d. The risk factors
e. The indicators of potential workplace violence
2. Determine what causes Workplace Violence
3. Determine who perpetrates Workplace Violence
a. Profile of the most likely Type III & IV Prepetrator
4. Watch for the warning signs
a. Behavior warning signs of potential violence
b. Observable behavior
5. Verbal Judo
a. What its all about
b. The art of communicating
c. Expression controls direction
d. Trigger words
e. P.A.C.E. Diagnosing a verbal encounter
5. Know what to do in case of a crisis
3 techniques to avoid conflict
1. The sword
2. The hard sale
3. Deflection
6. Be prepared
7. Case Study
8. Scenarios
9. Summary
workplace violence. We will show your employees how to
recognize the warning signs of possible violent behavior, as
well as how to diffuse potentially dangerous situations. One
out of every 6 violent crimes occur in the workplace. While
workplace violence grabs the headlines, it is interesting to
note that homicide is the second leading cause of death on
the job and the number one killer of women in the workplace.
No organization, regardless of size or type of business, is
immune from workplace violence.
THE OUTLINE
WORKPLACE VIOLENCE TRAINING AND PREVENTION
By the end of the presentation, you will be able to:
1. Define Workplace Violence
a. What is workplace aggression-emotional toll
b. The types of workplace violence
c. Examples of workplace violence
d. The risk factors
e. The indicators of potential workplace violence
2. Determine what causes Workplace Violence
3. Determine who perpetrates Workplace Violence
a. Profile of the most likely Type III & IV Prepetrator
4. Watch for the warning signs
a. Behavior warning signs of potential violence
b. Observable behavior
5. Verbal Judo
a. What its all about
b. The art of communicating
c. Expression controls direction
d. Trigger words
e. P.A.C.E. Diagnosing a verbal encounter
5. Know what to do in case of a crisis
3 techniques to avoid conflict
1. The sword
2. The hard sale
3. Deflection
6. Be prepared
7. Case Study
8. Scenarios
9. Summary
CALLCALL 727-422-7321 FOR
YOUR WORKPLACE VIOLENCE
PREVENTION AND TRAINING
PRESENTATION OR E-MAIL US
americansurveillanceconsultants@yahoo.com
and schedule your presentation
TODAY!
YOUR WORKPLACE VIOLENCE
PREVENTION AND TRAINING
PRESENTATION OR E-MAIL US
americansurveillanceconsultants@yahoo.com
and schedule your presentation
TODAY!
| AMERICAN SURVEILLANCE CONSULTANTS, LLC 727-422-7321 FOR TOTAL PERSONAL AND PROPERTY PROTECTION |